Terms of Use - LOOTZ Ecommerce Platform

Welcome to LOOTZ, an innovative ecommerce platform that offers exciting raffle campaigns for premium prizes through our exclusive branded products. Please carefully read and understand the following Terms of Use, as they govern your access and use of the LOOTZ platform and its services. By accessing and using our platform, you agree to comply with these terms. If you do not agree with these terms, please refrain from using our platform.

If you are under the age of 18:
Prior to using this Platform or engaging with our Services, you must secure permission from your parent(s) or legal guardian(s). They need to accept these Terms of Use on your behalf and agree to assume responsibility for: (i) Your actions; (ii) Any costs linked to your use of our Services or the acquisition of Products; (iii) Your understanding of and adherence to these Terms of Use. Should you lack the consent of your parent(s) or legal guardian(s), you are required to discontinue the use of this Platform and refrain from utilizing our Services.

1. Definitions and Interpretation

  1. "LOOTZ" refers to the LOOTZ ecommerce platform.
  2. "Platform" refers to the LOOTZ website and mobile application.
  3. "Customer" refers to individuals using the LOOTZ platform and services.
  4. "Product" refers to exclusive branded products available on the LOOTZ platform.
  5. "Raffle Campaign" refers to the promotional campaigns where customers can purchase LOOTZ products to earn raffle tickets for a chance to win premium prizes.
  6. "Premium Prizes" refers to high-value rewards offered as part of the raffle campaigns.

2. General Use of Platform and Services

  1. By accessing and using the LOOTZ platform, you agree to abide by the guidelines, policies, and instructions provided by LOOTZ. These guidelines are subject to change, and any updates will be published on the platform.
  2. You agree not to engage in the following activities:
    1. Impersonate any individual or entity or misrepresent your affiliation with any entity.
    2. Use the platform for illegal purposes.
    3. Attempt to gain unauthorized access to other computer systems or interfere with the platform's operation.
    4. Post prohibited materials, including offensive, defamatory, or illegal content.
    5. Interfere with other users' access or enjoyment of the platform.
    6. Use software or materials containing viruses or harmful components.
    7. Violate acceptable use policies, internet standards, or applicable laws.
    8. May not use our products for any illegal or unauthorized purpose
  3. LOOTZ reserves the right to modify, suspend, or discontinue the platform or services, with or without notice, at its discretion.
  4. LOOTZ may monitor platform activities, investigate violations, and cooperate with authorities when necessary.
  5. Your use of the platform is also subject to the Privacy Policy available on the platform.
  6. A breach or violation of any of the Terms will result in an immediate termination of your Services.
  7. We reserve the right to refuse Service to anyone for any reason at any time.
  8. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.
  9. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

3. Raffle Campaigns and Product Purchases

  1. Customers can participate in raffle campaigns by purchasing LOOTZ products, each of which entitles them to a raffle ticket.
  2. Each raffle campaign features different LOOTZ products and premium prizes. Campaign details, including ticket thresholds and draw dates, will be provided on the platform.
  3. LOOTZ reserves the right to amend listing prices, campaign terms, and conditions without prior notice.

4. Customer Accounts and Security

  1. Customers may need to create an account on the LOOTZ platform. Account creation may require personal data, including username and password.
  2. You are responsible for maintaining the confidentiality of your account credentials. Notify LOOTZ if you suspect unauthorized access or use of your account.

5. Intellectual Property

  1. LOOTZ retains ownership of platform content and materials. No part of the platform or materials may be used, reproduced, or distributed without prior written permission.

6. Your Submissions and Information

  1. By submitting content or information to LOOTZ, you grant us a non-exclusive license to use and publish such submissions. You agree not to submit false or misleading information.
  2. You consent to receiving informational and promotional emails from LOOTZ, as outlined in our Privacy Policy.

7. Termination

  1. LOOTZ may terminate your access to the platform for violations of these Terms of Use or other reasons deemed appropriate.
  2. You may terminate these Terms of Use by providing written notice to LOOTZ.

8. General

  1. These Terms of Use constitute the entire agreement between you and LOOTZ regarding platform use.
  2. Any disputes arising from these Terms of Use shall be governed by the laws of the jurisdiction specified in the agreement.
  3. LOOTZ may update these Terms of Use without your consent, and your continued use of the platform after changes are made implies your acceptance of the updated terms.

By accessing and using the LOOTZ platform, you acknowledge that you have read, understood, and agreed to these Terms of Use. If you do not agree with these terms, please refrain from using the LOOTZ platform.

9. TERMS OF THE LOOTZ DRAW ("DRAW TERMS")
The following terms apply to your participation in our contest draws ("Draw(s)") and winning of prizes ("Prize(s)"), in addition to your agreement with the Terms.

  1. To participate in our Draws, a user must have a current Membership to the Platform that complies with all the Terms.
  2. Computer generated ticket numbers could not correspond to the order in which the products they are associated with are bought. You cannot select a ticket number since they are only generated once you check out and have finished buying the related products.
  3. Tickets granted to you through your use of our Platform are your sole and exclusive property, and they are neither refundable nor transferable.
  4. Prior to the sell-out of all products specified in the Draw, or prior to the Draw's closure (which occurs before the Draw date), or, in the case of a timed Draw, prior to the expiration of the timer indicated on the campaign box of the specific Draw, is the cutoff for entering any Draw using your Ticket. At Lootz's exclusive discretion, the Draws' duration may be extended, and we will notify you of any such extension.
  5. On the Draw Day, an email will be sent to the registered email on the Platform outlining the next steps for claiming the Prize. These steps may include the following:
    1. Any prize with value above RM1,000 must be collected at our office:

      LOOTZ SDN. BHD.
      A-13-05, PLAZA BUKIT JAILI (AURORA SOVO),
      NO.1, PERSIARAN JALIL 1,
      BANDAR BUKIT JALIL, 57000
      SELANGOR, MALAYSIA.
    2. The winner is required to collect the Prize from our premises within ninety (30) calendar days.
    3. Winners must bring a valid government-issued photo ID and a copy of the notification received to claim their prize.
    4. Collection is strictly limited to the registered winner, and no assignment of collection to another person is allowed.
    5. Failure to collect the Prize within this timeframe will result in forfeiture.
    6. For prizes valued at less than RM1,000, winners have the option to have the prize shipped to their preferred address. Please note that all shipping fees and applicable taxes incurred in this process are to be covered by the winner.
  6. All risk and liability for a Prize are transferred to the winner once it is given to the courier or handler for delivery, and we make no claim or accept any liability for any damage or injury sustained during transportation or upon delivery.
  7. All prize winners agree to allow us to use any content they give or that we develop for the Draw. This includes, but is not limited to, using their name, images taken during the Draw, recordings of their phone calls, and other materials in local and regional media, on the Platform, and on any social media accounts connected to us. Consent can be revoked at any time, although doing so can affect your ability to participate in subsequent draws.
  8. All Prizes listed on our Platform will be awarded in their entirety, with only minor (if any) physical changes.
  9. If a winner is later determined to be ineligible to participate in the Draw, we may reclaim the Prize or dispose of it in a way and to a person we deem acceptable.
  10. Unless otherwise specified in writing, we are not liable for organizing any insurance, including travel insurance, medical insurance, transportation, meals, or any other personal expenses incurred by the winner during the Prize collection procedure.
  11. We are not responsible for any claims, damages, or expenses of any kind for any loss, illness, bodily injury (including death) to any winner and/or any third party during and/or in the course of using any Prize or as a result of any Prize defects.
  12. Lootz Sdn. Bhd. reserves the right to modify, suspend, or cancel the promotion without prior notice for certain reasons.

10. Third-Party Links and Materials

  1. Certain content, products, and Services available via our Service may include materials from third parties.
  2. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third parties.

By accessing and using the LOOTZ platform, you acknowledge that you have read, understood, and agreed to these Terms of Use. If you do not agree with these terms, please refrain from using the LOOTZ platform.

Definitions and Interpretation

Business Day: Refers to a day (excluding Saturdays and Sundays) on which banks are generally open for business in Malaysia.

Customer: Means an authorized user of the LOOTZ Platform and/or its Services.

Intellectual Property: Encompasses copyright, patents, utility innovations, trademarks, service marks, geographical indications, domain names, layout design rights, registered designs, design rights, database rights, trade or business names, rights protecting trade secrets and confidential information, rights protecting goodwill and reputation, and all other similar or corresponding proprietary rights and applications for the same, whether existing or created in the future, worldwide, registered or not.

Listing Price: Represents the price of Products listed for sale to Customers on the Platform.

Losses: Encompasses penalties, settlement sums, losses, costs (including legal fees and solicitor-client expenses), charges, expenses, actions, proceedings, claims, demands, and other liabilities, whether foreseeable or not.

Materials: Includes all web pages on the LOOTZ Platform, comprising information, images, links, sounds, graphics, videos, software, applications, and other materials displayed or available on the Platform, as well as the Platform's functionalities and services.

Order: Denotes your order for Products placed through the Platform in accordance with relevant Terms of Sale.

Password: Refers to the valid password that a Customer, with an account, may use alongside the Username to access the Platform and/or Services.

Personal Data: Encompasses data that can identify, contact, or locate you, including but not limited to your name, e-mail address, billing and shipping addresses, phone number, and credit card information. This term also includes data provided when placing an Order, irrespective of having an account.

Platform: Refers to the mobile applications available from time to time on LOOTZ, including versions for iOS and Android.

Privacy Policy: Signifies the privacy policy outlined in LOOTZ's MY Privacy Policy.

Product: Designates a product available for sale to Customers on the LOOTZ Platform.

Prohibited Material: Encompasses any information, graphics, photographs, data, or other material that:

  1. Contains computer viruses or damaging code;
  2. Infringes third-party Intellectual Property or other proprietary rights;
  3. Is defamatory, libelous, or threatening;
  4. Is obscene, pornographic, indecent, counterfeit, fraudulent, stolen, harmful, or otherwise illegal under applicable law;
  5. May be construed as offensive or objectionable, according to LOOTZ's sole discretion.
  6. Violate acceptable use policies, internet standards, or applicable laws.
  7. May not use our products for any illegal or unauthorized purpose
Services: Encompasses services, information, and functions provided by LOOTZ through the Platform.

Trademarks: Designates trademarks, service marks, trade names, and logos displayed on the LOOTZ Platform.

Username: Refers to a unique login identification name or code identifying a Customer with an account on LOOTZ.

You and Your: Refers to individuals aged 18 or above, or those under the supervision of a parent or legal guardian.

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